QUALITY POLICY
Vision
To become Customers’ first choice, by focusing organizational energy on understanding and Delivering on their needs , cost and Quality benchmarks, and overall relationship between customers and Suppliers, which they expect from a world class supplier Through Team Work
Mission
- Achieving Customer satisfaction
- Continuous Improvement and Learning
- Teamwork, training, transparency,
- Better planning and Resource management
- Protection of working environment that promotes Health and safety
Policy
We are committed to satisfy our Customers, in providing heat treatment services with Right Quality, On-Time, Every Time by adopting Process Management on a Continual Endeavor.
Objectives
- Improve Customer Satisfaction
(Satisfy the customer requirements. Achieve higher levels of satisfaction of loyal customers)
- Improve Processes (Through team work aimed at reducing scrap, rework, waste, cycle time variation, etc.)
- Improve On-Time Delivery Performance(Through better planning and resource management)
The strategy we adopt:
- Make commitments, we fully understand and believe we can meet.
- Applying lessons learned from past performance and implementing preventive measures during job planning, preparation and execution.
- Establishing metrics, then monitoring and analyzing results on an on-going basis to verify and validate out processes and performance, and make improvements as needed
- Setting goals for continual improvement based on measured results and customer input.
Certifications
